Train conductors may also be referred to as train supervisors, guards, or ticket inspectors. They operate aboard passenger trains, ensuring that passengers are safe, pleasant, and that they have paid for their voyage.
Passengers get on and off trains throughout a rail voyage, therefore most of the conductor’s time is spent strolling around the carriages verifying tickets and doing other tasks.
Responsibilities of a Train Conductor:
- Before embarking on a voyage, ensure that the carriages are clean.
- Check that all of the equipment, doors, and controls are in functioning order.
- During the ride, walk through carriages, verifying tickets and travel papers.
- Provide passengers with information about connecting trains and respond to questions.
- Take care of any issues that arise aboard the train.
- Make announcements, provide information about impending stations, arrival times, and keep passengers updated on any delays.
- Ensure that passengers board and exit the train safely.
- Report and handle any issues that occur on the train.
- In an emergency, ensure the passengers’ safety.
- Conductors prepare a report at the conclusion of a voyage that includes any delays, issues, events, risks, or challenges they encountered.
Railway train conductors must be aware of safety and security, have strong observation skills, be calm and confident, be able to convey information in an understandable manner, and be able to react rapidly with unforeseen events.
Train conductors on railways may advance to senior conductor, train crew team leader, train crew manager, or train manager. Conductors can also advance to positions in revenue protection and general management. They are also well-positioned to be selected for driver training.
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