A travel agency manager is in charge of the seamless operation of a travel firm, which may be located in a public store or in a contact centre. You might specialise in either pleasure or business travel. Travel agency managers are in charge of the day-to-day operations of travel agencies, as well as fulfilling sales objectives and promoting travel products.
Responsibilities:
- Hire and train new employees.
- Develop sales goals and evaluate employee performance.
- Purchase travel packages from tour companies.
- Control expenditure.
- Answer email, and phone inquiries, as well as any consumer complaints.
- Provide advice on travel items and places.
This profession requires a genuine love of travel, strong business and financial acumen, and the ability to inspire, motivate, educate, and develop others. To be a great travel manager, you must have a solid understanding of travel management systems as well as exceptional attention to detail.
With time and expertise, you might advance to the position of regional manager, in charge of many travel agency offices. You might potentially work for a large corporation as a corporate travel manager. You may start your own travel company as well.
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