Cargo and freight agents are extremely vital to the economy! By assisting in the transportation of products or raw materials from one location to another.
Shipping & transportation is a vast industry with several employment options. A cargo agent is a sort of shipping expert who assists clients in determining the best mode of transportation for their specific needs. Cargo and freight agencies make it possible for items to be shipped via airline, shipping, train, and trucking terminals and ports. Agents are responsible for ensuring that shipments are picked up and delivered on time, that documentation is completed, and that payments are paid. Agents prepare and check customs and tariff forms for foreign shipments.
Responsibilities:
- Provide transportation and payment choices to clients.
- Choose shipping options and routes from the point of pickup to the ultimate destination.
- Collaborate directly with consumers to discuss shipping choices and calculate delivery costs.
- Deliver all products to the packing and warehousing teams, along with shipping instructions.
- Track the progress of dispatched products using tracking software to acknowledge receipt and notify consumers of successful deliveries.
Cargo and freight agents often operate in warehouses, stockrooms, or shipping and receiving stations. They regularly contact with clients, logistics businesses, and others working in the shipping sector. They must be able to offer shipping updates, pricing quotations, and other data on demand in a courteous and timely manner.
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