
Ramp agents load, unload, and transfer bags and freight around an airport, both on the ground and in the air. They also do inspections, risk assessments, and operate equipment such as staircases and bridges.
Ramp agent must be able to work well under pressure and be extremely organised. They must be adaptable and able to make last-minute judgments under pressure. Good interpersonal skills, as well as the ability to operate as part of a team, are required.
Ramp Agent tasks and duties:
- Load and unload goods from arriving and departing aeroplanes.
- As needed, provide special handling of luggage, freight, and correspondence.
- When required, collect, load, and unload live animals and risky commodities into and off aeroplanes.
- Guide aeroplanes to and from gates, as well as reverse them for take-off.
- Assist with keeping records and documentation to guarantee accurate luggage routing.
- Report equipment faults and failures to expedite repairs.
A Ramp Agent handles numerous operations to guarantee aeroplane maintenance and appropriate luggage removal from aircraft as needed. A Ramp Agent must be physically fit because they will be on their feet for the whole of their shift and must move large goods.