When a group of individuals has to be coordinated, someone must be in charge of delegating and supervising all actions. Hotel Maintenance Managers must guarantee that day-to-day operations function successfully and that measures are taken in accordance with the company’s overall strategic goals. The manager is responsible for the hotel’s infrastructure (e.g., buildings, electricity.) PlansContinue reading “Hotel maintenance manager”
Category Archives: Accommodation sector
Director of sales and marketing
A hotel’s director of sales and marketing is in charge of increasing income. Through sales and marketing methods, they develop an effective revenue management plan to assure the hotel’s profitability in any market situations. The sales department is led by the Director of Sales and Marketing. They are in charge of training and directing theContinue reading “Director of sales and marketing“
Concierge
A Concierge is a specialist who serves as the initial point of contact between a guest and a company. They respond to enquiries, handle phone calls, and manage travel arrangements, they try to ensure that every visitor feels welcome while upholding business culture at all times. A great Concierge has a good attitude, takes the initiative,Continue reading “Concierge“
Restaurant server
Servers are restaurant workers that respond to the requirements of customers in a polite, inviting manner while receiving and delivering orders swiftly and correctly while providing exceptional customer service. Restaurant servers are in charge of collecting orders and serving food and beverages to customers. They play a vital part in client satisfaction since they areContinue reading “Restaurant server”
Room attendant
There are numerous work opportunities in the hospitality business for those with a wide range of talents and interests. In hotels and motels, room attendants are in charge of housekeeping. If you’re interested in pursuing this profession, it’s a good idea to learn about the job’s specifics so you can determine whether it’s the correctContinue reading “Room attendant”
Spa manager
A spa manager is in charge of running a beauty spa on a daily basis. They are in charge of the bookkeeping, workers, and the spa’s operations. Depending on the scale of the facility, they may be more involved in the business side of things or more involved in customer service. Spa managers produce theContinue reading “Spa manager”
Hotel receptionist
The hotel receptionist is the initial point of contact for all hotel guests. They are in charge of ensuring a smooth check-in process for visitors as well as delivering an overview of the hotel’s primary features and services. Furthermore, hotel receptionists collect reservations and manage guestroom allocation over the phone and by email. Main responsibilities:Continue reading “Hotel receptionist”
Cruise ship steward
You have the option to travel and be compensated – sometimes to popular tourist areas, sometimes to off-the-beaten-path locations! A cruise ship steward is a member of the housekeeping crew on board a cruise ship who is in charge of serving the cabins of guests and ensuring that they are clean to a high quality.Continue reading “Cruise ship steward”
Hotel general manager
The general manager oversees all daily hotel operations to ensure that visitors have an exceptional experience. They serve as brand ambassadors, offering leadership and strategic direction to all hotel departments. This role necessitates a versatile and dynamic problem solver with great leadership talents, capable of empowering personnel to provide superior customer service to hotel customers,Continue reading “Hotel general manager”